ACCESSIBILITY FOR ALL FANS
We believe every fan should have the same access to the events they love. The accessibility of our websites and app are one of our top priorities and our work here never stops. When new products, services or pages are built, accessibility is always one of the requirements.
FAQs
Can I purchase accessible tickets online?
Venues decide where their tickets can be sold and sometimes may decide to sell their accessible tickets themselves. When this happens, we’ll point you in the right direction to get the tickets you need.
Where venues have asked us to sell accessible tickets, we use a booking validation process. This means that within 72 hours of an order, we ask that you submit your accessibility requirements via ‘My Account’ on the Ticketmaster site or app. You only need to do this once as the information is stored securely for all future purchases.
How many accessible tickets will there be to buy?
The venue decides how many accessible tickets will be available for an event and where they will be located.